Privacy Policy

Effective Date: April 13, 2025

This Privacy Policy explains how From Grime To Gold collects, uses, and protects information provided by users of our website and services. By using our website and services, you agree to the terms outlined in this policy.

1. Personal Identification Information We may collect personal identification information from users in a variety of ways, including when users visit our site, register an account, place an order, subscribe to our newsletter, respond to surveys, fill out forms, or engage in other activities provided on our site. Personal information we may collect includes, but is not limited to, your name, email address, phone number, credit card information, and other relevant details. Users may visit our site anonymously, but we will only collect personal information if users voluntarily submit it. If you choose to withhold personal information, this may limit your ability to access certain services or features of the site.

2. Non-Personal Identification Information We may collect non-personal identification information about users when they interact with our site. This may include the type of browser, the type of computer, and technical information about users' methods of connecting to our site, such as the operating system, internet service provider, and IP address.

3. Cookies Our site may use "cookies" to enhance user experience. A cookie is a small data file that is placed on your device by your web browser for record-keeping purposes or to track information about your activity. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain features on the site.

4. How We Use Collected Information From Grime To Gold collects and uses users' personal information for the following purposes:

To Improve Customer Service: The information you provide helps us respond more efficiently to your customer service requests and support needs. To Personalize User Experience: We may aggregate data to better understand how users as a group utilize the services we provide. To Improve Our Site: We may use your feedback to enhance our products and services. To Process Payments: We use the information you provide during the ordering process solely to fulfill your service requests. We do not share payment information with outside parties except when necessary to complete the service. To Run Promotions, Contests, and Surveys: We may use the information to send users details about topics of interest, including promotions, contests, or surveys. To Send Periodic Emails: We may use your email address to send updates and information related to orders, inquiries, and other requests. If you opt into our mailing list, you may receive emails with news, updates, and information related to our products and services. You can unsubscribe from future emails by following the instructions at the bottom of each email.

5. Data Protection We implement appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, including usernames, passwords, transaction details, and other sensitive data. Sensitive data exchanged between you and our site is secured using SSL encryption and is protected by digital signatures. We also comply with PCI vulnerability standards to ensure the highest level of security.

6. Sharing Personal Information We do not sell, trade, or rent your personal identification information to third parties. However, we may share aggregated, non-personally identifiable information with our business partners, affiliates, and advertisers for the purposes described in this policy. We may use third-party service providers to assist with operating our business or site, such as sending newsletters or conducting surveys. These third-party providers may have access to your information only with your permission and solely for the purposes specified by us.

7. Changes to This Privacy Policy From Grime To Gold reserves the right to update this privacy policy at any time. We will revise the "Effective Date" at the top of this page whenever changes are made. We encourage users to check this page regularly to stay informed about how we are protecting the personal information we collect. By continuing to use the site, you agree to be bound by any updates or changes to this policy.

8. Acceptance of Terms By using this site, you accept the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our site. Continued use of the site after changes to this policy will be considered your acceptance of those changes.

9. Contact Us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, please contact us via email at [email protected]